Updating sky box software

15 Oct

If you have a Sky Q Silver box, you’ll find it’s freshly updated to output at 2160p UHD resolution. But you need to set that resolution manually, so head into Settings, across to Setup, then down to Audio Visual.You’ll see a Picture Resolution option, where you can take your step into the future – assuming you have a 4K TV with which to take advantage of this step up in picture quality.That's why, from today, 21 July, Sky is rolling out a feature update to Sky Q boxes, to add new functionality and to tweak the user experience a touch to make the service even better than before.

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Your "spending limit" and "viewing restriction" settings may also be similarly reset. service may be temporarily disrupted from time to time for technical reasons, receiving this message can also mean that your set top box software needs to be updated to cope with possible enhancements made.

Simply follow the steps above for clearing faults or manually downloading software changes.